Security through total control
Discover how we put security, privacy and compliance at the heart of every service we offer, to guarantee the protection of your data.
Explore our security modelsYour data.
Under your control.
Always.
We directly manage the entire chain of our services. It's the only way to guarantee that the data you entrust to us truly stays yours.
Technological independence
We directly manage the platform, systems and interfaces of our services. No hidden dependencies, no backdoors and always transparent pricing.
Learn moreTransparent and verifiable
We believe ethical digital services are built on transparency. We publish the list of sub-processors, clear terms and real-time service status. You can verify — you don't have to take our word for it.
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European sovereignty
Your data, our systems and our infrastructure remain on European soil. A model that meets the strictest requirements for security, compliance and the processing of sensitive data.
Learn moreData ownership
Your data stays yours. We don't access it. We don't use it. We will never resell it. You have total control.
A legal framework that protects your data
NeoFlux is an independent Italian company. Your data is protected by a rigorous regulatory framework (GDPR) and shielded from extraterritorial laws such as the Cloud Act.
NeoFlux security models
Security is at the heart of everything we do. We control every layer of our services to guarantee the confidentiality, integrity and availability of your data, with no external dependencies.
Web Hosting
Per-customer isolation (CageFS), ModSecurity application firewall, antimalware scanning and daily backups. TLS encryption included on every site.
Certified PEC
Certified Electronic Mail provided through Namirial, an AgID-qualified provider. Full legal value, eIDAS compliant, encrypted traffic.
NeoFlux Mail
Email accounts with antispam and antivirus, SPF, DKIM and DMARC authentication and encrypted traffic. Data hosted in datacenters within the European Union.
NeoFlux Drive
File storage and sharing with encryption at rest and in transit, granular access control and redundant storage.
Cloud VPS and Servers
Isolated machines, network firewall, always-on DDoS mitigation and automatic snapshots. Full root control, dedicated resources.
Domains
Domain registration with DNSSEC, WHOIS data protection, unauthorized transfer lock and redundant anti-DDoS DNS.
SSL/TLS Certificates
DV/OV and Let's Encrypt certificates with automatic renewal, TLS 1.3 and end-to-end encrypted traffic to your sites and services.
Managed backups
Encrypted daily backups, retained for at least 14 days and geo-redundant across EU datacenters and an Italian node. Restore from the console.
Everything you need to simplify your compliance
Data protection in the European Union
We comply with the GDPR for the protection of personal data. We provide a data processing agreement (DPA) compliant with European regulation, formalizing our commitments to data security, confidentiality and sovereignty.
Learn moreAgID-qualified PEC
The PEC service is provided through Namirial, an AgID-qualified provider. Full legal value, compliant with the European eIDAS Regulation on trust services.
Learn moreGDPR and Data Protection Officer
We process data in accordance with the GDPR: public privacy notice, documented legal basis, records of processing activities and a designated Data Protection Officer you can contact to exercise your rights.
Learn moreInformation security
We apply rigorous security controls and continuously improve our processes. The datacenters we operate on (Hetzner) are ISO 27001 certified; our own certification journey is underway.
Learn moreAGCOM — electronic communications
We operate as an ISP in compliance with the AGCOM regulations applicable to electronic communication services and the provision of internet access.
Learn moreSdI electronic invoicing
All invoices are issued and received through the Interchange System of the Italian Revenue Agency, in compliance with Italian legal obligations.
Learn moreSecurity that is controlled, responsive and transparent
NeoFlux applies rigorous incident and vulnerability management processes to protect its infrastructure. When issues arise we immediately activate a rapid response and inform customers with full transparency through our status page.
We monitor systems 24/7 with automated alerts. When an incident occurs we follow documented containment and recovery procedures, and communicate with customers promptly and transparently through our service status page.
We run periodic scans, apply security patches by priority and keep code dependencies under control for known vulnerabilities. Our responsible disclosure program lets us fix what emerges together with the community.
Trust is built together
At NeoFlux, security is based on transparency and collaboration. We work together with the cybersecurity community to identify, report and resolve every vulnerability.
Report any security incident
Report any security incident
If you notice a problem — spam, illegal content, attacks or misuse of a service — you can report it directly through our dedicated and secure channel.
Help us ensure a safer Internet
We analyze every report quickly and in compliance with Italian and European laws. Your report strengthens the reliability of our systems.
Help build a safer cloud
Get recognition for every vulnerability reported
Security is a shared responsibility. Our responsible disclosure program rewards those who discover a vulnerability, to build an ethical and secure cloud together.
Collaborate with a transparent company
An independent Italian company committed to ethical, sovereign and sustainable digital services, NeoFlux collaborates with security researchers to protect its users' data.
5 reasons to choose NeoFlux
Maximum security
Certified datacenters in the European Union, systematic encryption of stored data, regular audits and compliance with the most demanding standards. Security is at the heart of our business.
Data sovereignty
Your data remains on European soil, protected by the GDPR and European laws, and out of reach of extraterritorial legislation.
Human and local support
Specialists based in Italy, always available and responsive, who truly understand your needs.
Ecology, without compromise
Datacenters powered 100% by renewable energy and partners selected for energy efficiency. A cloud that genuinely reduces its environmental impact.
Total transparency
An independent Italian company: no dependence on big tech. Everything is clear, verifiable and under our direct control.
Martina Tartaglia / Administrative Officer
Protect your business with a 100% European and sovereign infrastructure
Discover how NeoFlux solutions can protect your data, simplify compliance and strengthen your organization's digital trust.
Contact our sales team